Software Engineer; AI-Native Platform

Position: Staff Software Engineer (AI-Native Platform)
Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit  We DoRemote Work Welcome Be part of a transformative engineering organization shaping how First American builds and delivers world-class AI-native technology products that power the real estate industry.

We are looking for exceptional engineers who thrive in ambiguity, influence without authority, and create technical leverage across teams.

As a Staff Software Engineer, you will provide technical leadership across multiple engineering teams, driving architecture, engineering standards, and reusable platforms that enable teams to build intelligent software faster, safer, and more consistently. You will partner with engineering leaders, product management, architects, and AI practitioners to solve complex technical challenges that span products and organizations.

You will play a critical role in modernizing our platform through cloud-native architecture, shared engineering platforms, and production AI systems that improve both customer outcomes and engineering velocity.

What You'll DoDrive Cross-Organization Technical Strategy Lead technical initiatives that span multiple teams, products, and domains. Define architectural direction, align engineering organizations around common approaches, and guide long-term technical investments that improve organizational scalability, reliability, and developer productivity.

Navigate ambiguity, resolve competing priorities, and build consensus across engineering, product, and business stakeholders.

Build with AIDesign and evolve the AI development practices and help drive the creation of AI powered products for ourAI is not just transforming how we build, it changes what we build. We are looking for a Staff Engineer who can help mentor teams on both.

Architect Complex Distributed Systems Define architecture for large-scale, distributed systems spanning multiple services, domains, and business capabilities.

Drive architectural consistency around:

APIsevent-driven systemscloud infrastructurereliabilitysecurityobservabilityoperational excellence

Simplify complex systems through thoughtful abstractions and reusable patterns.

Raise the Engineering Bar Establish engineering standards that improve software quality across the organization.

Lead architectural reviews, influence design decisions, and help engineering teams make pragmatic tradeoffs between speed, simplicity, scalability, reliability, and cost.

Champion modern engineering practices including AI-assisted software development, automated testing, observability, continuous delivery, and platform engineering.

Mentor Technical Leaders Multiply the effectiveness of senior engineers and technical leads through coaching, architectural guidance, and design mentorship.

Help engineers grow their system thinking, technical judgment, and decision-making while creating an engineering culture centered on curiosity, ownership, and continuous improvement.

Drive Operational Excellence Lead initiatives that improve organizational reliability, resiliency, security, and operational maturity.

Define engineering patterns for:observabilityproduction diagnosticsAI evaluationlatency budgetscost optimizationincident responseresiliencygovernance

Establish measurable engineering standards that improve the health of production systems over time.

Collaborate Across the Organization Partner closely with engineering leadership, product management, solution architecture, security, platform engineering, infrastructure, and AI practitioners to translate business strategy into scalable technical solutions.

Influence decisions through technical expertise, data, and strong communication rather than organizational authority.

What You'll Bring8+ years of experience designing and building production software…