Logistic Drayage Management

Base pay range

$24.00/hr - $28.00/hr

Full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Pay may vary based on market location and job-related knowledge, skills, and experience.

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• Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery work order, empty container return).
• Manage relationships with selected drayage carriers and make urgent communication in case of emergency.
• Search and plan B drayage carriers in case of lack of capacities.
• Share daily container delivery schedules with drayage carriers.
• Analyze, create, edit, track and trace selected LSPs such as drayage carriers, rail companies, and rail terminals.
• Monitor and drive improvement to customer service goals including on‑time delivery, product lead‑times, and request‑for‑quote responsiveness.
• When using a pre‑pull yard, find the best solutions in time.
• Report monthly on key performance indicators (KPIs) for drayage deliveries.
• Check the delivery status and share with customers.
• Document corrective actions and improvement plans properly, and verify plan's effectiveness.
• Perform ad‑hoc reporting as required.
• Perform other job‑related duties as required.

• Bachelor's degree required.
• Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry.
• Excellent project and people management skills.
• Experience in establishing a transport plan that can optimize loading rate, transport time, and logistics cost.
• Ability to manage within goals by considering time, budget, and business objectives.
• Analytical/focused/data‑driven coupled with creative problem‑solving.
• Strong cross‑functional teamwork, collaboration, interpersonal, with excellent written and verbal skills.
• Advanced proficiency in MS Office Suite and other applications.
• Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties.
• Ability to travel up to 20% domestically and internationally.

Associate

Contract

Administrative

IT Services and IT Consulting and Transportation, Logistics, Supply Chain and Storage

Medical insurance, Vision insurance, 401(k)

Santa Ana, CA

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