Collections Representative Job Santa Barbara area,California USA,Finance & Banking

Current vacancy is in Santa Barbara.

Working with customers is at the heart of the Collections Representative's role! Your role is crucial to our organization. You will have exposure to a variety of people, responsibilities, and experiences in a professional work environment. If you have excellent communication skills and able to get results, we invite you to apply.

If you forget your password, have application login problems, or get an error message during the application process, please call the Neo Gov helpline at for assistance.

ADDITIONAL MONETARY/BENEFIT VALUE:

The Court pays 100% of employee health premium
100% of the medical premium for Employee + Dependent
100% of the medical premium for Employee + Family
100% of employee dental premium
100% of employee + dependent dental
100% of employee + family coverage dental
Paid Vacation and Paid Sick Time
14 Paid Holidays + 1 Floating Holiday
Biweekly Court contribution of approximately 32.47% of gross wages towards employee's mandatory retirement account. SBCERS Plan 8.

Additionally, employees from current public employers (federal, state and/or local government) may qualify for:

Retirement reciprocity
Time and service credit towards vacation accrual rate

Incumbent participates in a program for the collection of delinquent revenues and accounts receivable of the Court; investigates, analyzes, and makes collections of delinquent accounts; performs varied and increasingly responsible clerical work related to keeping and reviewing records and processing documents involving fiscal transactions; performs related work as required. Interacts with department and other employees on reconciliation problems and coordinating data.

Performs application qualification for installment payment plans, installment payment processing; effects the collection of claims by telephone, correspondence, statements, and personal contact; investigates and analyzes delinquent accounts to determine proper course of action; conducts skip traces; keeps records and prepares reports on investigations; contacts public and private organizations to obtain information concerning delinquent accounts; recommends court action where delinquent accounts cannot be collected by other means;

issues warrants for failure to pay (FTP) and failure to appear (FTA); does preliminary work on court cases, confers with attorneys and may file suit in small claims court; appears and testifies in court regarding facts related to individual cases. Uses a variety of office machines in conjunction with fiscal record keeping activities; including personal computers, calculators, and scanning devices.

Representative

Duties

Interviews debtors to determine their ability to pay financial obligations owed to the courts; conducts financial resources background investigations to obtain information regarding debtors' ability to pay.

Sets up extended payment agreements with debtors consistent with established court guidelines.

Receives and posts receivables to accounts and journals; computes and posts interest; audits accounts, follow-up, on NSF checks.

Makes contacts to follow-up on accounts where debtors fail to carry out agreed-upon commitments.

Recommends adjustments, compromises or cancellations of accounts when undue financial hardship would occur.

Recommends and initiates, with approval, appropriate legal action to enforce collection of obligations; appears in court to present evidence and information related to legal collection proceedings.

Provides delinquent account information to Franchise Tax Board or other outside Collection Agencies.

Explains legal actions, such as earnings with holdings, to debtors and their attorneys.

Prepares and maintains financial records, reports, correspondence, and other documents related to cases.

Types or keys in data from forms, correspondence, reports, and other documents. Maintains and updates files for fiscal record keeping.

Performs related duties as assigned.

Judgment and Responsibility

Incumbents collect monies from an assigned set of cases, working from a variety of established policies, procedures, and standards, and apply complex laws and regulations to individual circumstances. Incumbents…


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