Host, Hospitality ​/ Hotel ​/ Catering, Guest Services

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6 days ago Be among the first 25 applicants

Work effectively in greeting and coordinating guests’ arrival and seating in Food and Beverage outlets according to all El Encanto Standards.

• Highest standard of ensuring a positive guest experience and an organized service flow.
• Knowledge of restaurant operation and offerings.
• Assist in ensuring proper table settings, monitor general cleanliness of the guest areas ensuring aisles and walkways are kept clear.
• Knowledge of hotel history and statistics, and all daily meeting/events and location.
• Know all in-house VIP guests, daily specials, and wines by the glass
• Follow schedule, sidework and station assignments.
• Thorough menu knowledge
• Follow complete SOP details
• Points of service details:
• Take reservations
• Greet guests
• Seat guests
• Respond to guest requests
• Participate in shift staff roll call briefing.
• Completes assigned side work;
  Opening/running/closing
• Use utilities and resources in a responsible manner to control wastage.
• Communicate relevant information to the department, your line manager and across departments, as appropriate.
• Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately.
• Attend learning and development courses and complete eLearning modules, as required.

• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

Compensation is $19/hour

Not Applicable

Full-time

Design, Art/Creative, and Information Technology

Hospitality

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