Supervisor Hospitality

JOB PURPOSE

Supervises the day to day operation of the Hospitality department and Concierge staff for SBCH, GVCH, CRH, SYVCH. Under the supervision of the Manager of Service Excellence, oversees the Hospitality Programs to create a culture of service excellence in order to enhance the patient experience at all CH hospitals.

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Preferred:
Bachelor's degree in business, hospitality, or related customer service field.

Minimum:
Intermediate computer skills. Knowledge of database software systems. Typing speed of at least 35 wpm.

Minimum: 3 years in a hospitality/customer service field. Preferred: 1 year supervisory experience.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee.

Cottage Health is committed to upholding discrimination‑free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

If you're already a Cottage Health employee, please apply on this link only.