Network Services Engineer

Department Marketing Statement:

There is a reason UCSB has been named the Best Place to Work by our local media for several years running. Whether our employees are on our stunning campus, or working remotely or hybrid, they tell us they value the flexibility, stability and rich benefits we offer. Come join us as we support the mission of one of the finest public institutions in the nation.

UC Santa Barbara is consistently recognized for excellence across broad fields of study. Set alongside the glorious California coast, our dynamic environment inspires scholarly ambition and creativity. Information Technology Services (ITS), the Campus' central IT unit, contributes to UC Santa Barbara's mission of research, teaching, and community service by partnering with the Campus community to efficiently deliver IT infrastructure and enterprise application services to faculty, students, staff, and affiliates.

Join us in supporting the technology making world class research possible!

Benefits of Belonging:

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.

Under the general supervision of the Associate Director, ITS Network Services, serves as a technical member of the UCSB Network Operations Center (NOC) to provide network and internet connectivity to campus buildings, the North Hall Data Center, and wireless service supporting all campus academic, business operations, and residential facilities. Duties include the design, implementation, evaluation and administration of wired and wireless network systems, including routers, switches, wireless controllers, authentication and accounting systems, and virtual private network (VPN) servers.

Develops scripts and processes for system integration, data collection and reporting, and network monitoring for cloud-hosted and local environments. Serves as a technical consultant in the planning, design, and operation of network services. Implements and manages change-control and inventory management system processes. Processes Digital Millennium Copyright Act (DMCA) copyright infringement allegations in accordance with federal law and University policy.

• Bachelor's degree in related area and/or equivalent experience or training.
• 1-3 years:
  Practical experience with the design, deployment and troubleshooting of wired and wireless networks, including complex inter-domain authentication processes.

• Demonstrated thorough knowledge of professional communications and network concepts necessary to resolve issues using established parameters, creativity and independent judgment, escalating as necessary.
• Thorough understanding of various network hardware platforms, network related protocols and software including understanding of OSI layer 3 protocols at a basic level and layer 2 protocols at a complex level and related technical standards critical to the operation of interconnected networks.
• Ability to gather, organize and analyze data in the completion of a variety of functional assignments.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Self‑motivated and works independently and as part of a team.
• Ability to perform administrative functions and moderate scripting on Linux platforms.
• Thorough and broad knowledge and experience working with network management systems.

• Required to hold a valid driver's license, have a driving record that is in accordance with local policies and procedures, and/or enroll in the California Employer Pull Notice Program.
• Must carry a cell phone and have transportation for off-hours response.
• Position requires occasional work outside of business hours.
• Satisfactory conviction history background check.
• UCSB is a Tobacco‑Free environment.

As a condition of…