Sr Business Systems Analyst - SAP Plant Maintenance

Requisition

Title:

Sr Business Systems Analyst - SAP Plant Maintenance
Division:
Arthrex Manufacturing Inc (US02)

Location:

Pendleton, SC

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Preventative Maintenance SAP Business Systems Analyst - (SAP PM) who will work directly with the Manufacturing Engineering departments within Arthrex Manufacturing South Carolina on Business application configuration and support in a manufacturing environment. Excellent communications and analytical skills, strong technical project management skills and a Bachelors' degree will be essential for this position.

Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization's on-premise and cloud computing applications for PM - Plant Maintenance module within SAP.

• Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high‑quality requirements within SAP ECC Plant Maintenance Module including Calibration and Fiori solutions.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment, including (where applicable):
  • Access administration and user onboarding.
  • Issue resolution, patching, and performance monitoring.
  • Reliability, backup, disaster recovery, and business continuity.
  • Monitor system logs for unusual activity and escalate or make recommendations for resolution.
  • Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.
• Support user acceptance testing and user training activities.
• Adhere to the Quality System Procedures and Change Control.
• Lead and/or participate in delivery of projects.
• Provide Application End User support.
• Respond, resolve, or elevate reported incidents.
• Under management direction, may participate as SME for audits.
• Responsible for coordinating application needs from back‑end platforms through user interface.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non‑Conformance and Corrective Actions in a timely manner.
• Participate in assessment of application security and identity management requirements, where applicable.
• Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
• Understand technical options, limitations, costs, and risks.
• Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalates issues where appropriate.

• Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
• Expected to gain and demonstrate knowledge of assigned Arthrex software application(s).
• Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria.
• Plan, create, and execute manual test cases.
• Create and maintain application operational and instructional documentation, as necessary.
• Provide Level 2 and Level 3 on‑call coverage support.
• Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
• Benchmark current and future processes against industry best practices.
• Contribute to the development of roadmaps.
• Support the adoption of solutions by sponsoring business departments.
• Manage projects with limited scope.
• Cr…