Epic Analyst – Cupid​/Radiant

Schedule: Monday-Friday, 8:00 AM-5:00 PM PST (5x8 schedule; some flexibility required)

Location: Remote - West Coast candidates highly preferred

Experience: 5-6+ years of hospital-based Epic experience

Certification: Active Epic Cupid certification required; additional Epic certifications preferred

Insync Consulting is seeking an experienced Epic Analyst with an active Cupid certification and Radiant background to support a Cardiology PACS upgrade and complex clinical application initiatives. This is a hands-on technical role requiring extensive Epic build experience, advanced troubleshooting skills, and the ability to work independently with minimal supervision.

The ideal candidate has at least 5-6 years of hospital-based Epic experience, a strong background in application configuration and build, and the ability to hit the ground running without additional training or mentorship. Experience collaborating with PACS teams is highly desirable.

This is a technical Epic build and application support role, not a project management position.

• Analyze, configure, build, test, implement, support, and maintain Epic clinical applications to meet complex clinical and operational requirements.
• Independently develop and optimize Epic application builds with minimal oversight.
• Support a Cardiology PACS upgrade, collaborating with PACS teams and other technical stakeholders as needed.
• Apply advanced knowledge of Epic Cupid and Radiant to support clinical workflows, system functionality, and application integrations.
• Troubleshoot and resolve complex application issues, including high-risk issues that may affect patient safety or clinical operations.
• Partner with clinicians, operational leaders, and IT teams to translate clinical workflows into effective technical solutions.
• Assess downstream impacts, regulatory requirements, patient safety considerations, and dependencies across clinical systems.
• Prioritize competing requests, proactively identify risks, and escalte issues appropriately.
• Lead clinical working sessions, communicate technical findings, and document build decisions, testing results, and resolutions.
• Support ongoing application optimization, change management, and system performance improvements.

• Current Epic Cupid certification is mandatory.
• At least 5-6 years of hospital-based Epic experience
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• Associate degree or higher in nursing, health information management, health informatics, information technology, computer science, healthcare administration, or a related field.
• Minimum of 5 years of hands-on Epic application build experience, with strong technical knowledge and demonstrated independence.
• Strong Epic Radiant background.
• Advanced experience configuring, testing, troubleshooting, supporting, and optimizing Epic applications.
• Ability to work independently with minimal supervision and contribute immediately without additional training or mentorship.
• Strong understanding of clinical workflows, terminology, and healthcare operations.
• Demonstrated ability to analyze and resolve complex application issues while considering patient safety, regulatory, and downstream impacts.
• Excellent communication, documentation, analytical, and problem-solving skills.
• Ability to work Monday-Friday during Pacific Time business hours, with some schedule flexibility.

• Multiple active Epic certifications beyond Cupid.
• Previous experience supporting PACS applications or collaborating with PACS teams.
• Experience with cardiology-related clinical applications and PACS upgrades.
• Additional clinical or health information systems credentials.