Chief Of Staff
Listed on 2026-01-12
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Management
Operations Manager, Business Management, Program / Project Manager -
Business
Operations Manager, Business Management
Position Summary
The Chief of Staff serves as a strategic partner to the CEO and senior leadership, ensuring organizational alignment, driving execution of key initiatives, and enhancing operational efficiency across a fast-paced distribution environment. This role acts as an integrator, problem solver, and advisor—enabling the executive team to focus on high-impact decisions while improving cross-departmental coordination.
The ideal candidate has a strong background in supply chain, distribution, logistics, or related industries, with exceptional business acumen, communication skills, and the ability to manage complex, multi‑departmental initiatives.
Key ResponsibilitiesExecutive Support & Strategic Alignment
- Serve as a trusted advisor and thought partner to the CEO on business priorities, company performance, and strategic initiatives.
- Facilitate the execution of the company’s strategic plan, ensuring alignment across Operations, Supply Chain, Sales, HR, Safety, Finance, and Distribution teams.
- Lead and prepare executive updates, board presentations, business reviews, and cross‑functional reporting.
- Oversee and coordinate high‑impact projects related to distribution operations, warehouse optimization, logistics efficiency, customer fulfillment, and vendor management.
- Identify operational gaps and recommend solutions that improve productivity, service levels, and cost efficiency.
- Monitor KPIs such as OTIF, inventory accuracy, throughput, labor productivity, and distribution costs.
- Serve as a central point of contact between departments to ensure clarity, accountability, and decision‑making efficiency.
- Drive leadership team meeting agendas, action plans, follow‑up, and the consistent execution of commitments.
- Support change management efforts including technology implementations, workforce initiatives, and process improvements.
- Partner with HR and department leaders to build strong organizational culture, leadership development, and employee engagement.
- Assist with talent planning, evaluation of key roles, and leadership coaching as needed.
- Promote a positive, safety‑focused, inclusive, and performance‑driven work environment across all distribution sites.
- Review operational and financial reports to identify trends, risks, and opportunities.
- Create dashboards, performance summaries, and forecasting insights for executive decision‑making.
- Ensure data‑driven alignment across distribution, supply chain, and sales functions.
Education & Experience
- Bachelor’s degree in Business, Supply Chain, Operations Management, or related field (Master’s preferred).
- 7–10+ years of experience in distribution, supply chain, operations, or related industries.
- Previous experience in a Chief of Staff, Operations Manager, Business Operations, or Strategy role strongly preferred.
- Proven experience managing cross‑functional teams and large‑scale projects.
- Strong understanding of distribution center operations, logistics, and supply chain workflows.
- Exceptional communication, leadership presence, and executive‑level writing skills.
- High analytical capability with the ability to interpret dashboards, KPIs, and financial statements.
- Excellent organizational skills with the ability to manage competing priorities in a fast‑paced environment.
- Strategic thinker with a hands‑on approach to implementation and problem solving.
- Ability to maintain confidentiality, exercise sound judgment, and influence without authority.
- Ability to travel between distribution sites within California as needed.
- Comfortable working in an operations‑driven environment with occasional time spent in warehouses, DCs, or logistics facilities.
- Must be authorized to work in the United States.
As the distribution industry evolves— with increased demand, labor challenges, automation, and rising customer expectations—the Chief of Staff plays a vital role in enabling the CEO and leadership team to operate s position ensures strategic clarity, operational discipline, and a unified direction that drives growth and operational excellence.
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