Regional Director Business Development

Regional Director of Business Development

Release Date:
October 2026

The Regional Director of Business Development job description will provide the scope of the position for Mission Park Healthcare Center (Santa Barbara), Santa Maria Post Acute (Santa Maria) and Valley Oak Post Acute (Santa Maria).

Reports to:

Facility Administrators and VP of Business Development

FLSA:
Exempt

The Regional Director of Business Development is responsible for driving census for Mission Park Healthcare Center (Santa Barbara), Santa Maria Post Acute (Santa Maria) and Valley Oak Post Acute (Santa Maria). The position builds and manages referral relationships with hospitals, physicians, payers and community sources throughout Santa Barbara, Ventura and San Luis Obispo counties, splits time

among the three facilities and oversees each facility's referral and admissions process. Meet regional and facility census goals by routing each referral to the best-fit facility and working with each facility's interdisciplinary team, hospitals and community entities to coordinate customer flow into and through the facilities.

• Clarification of admission roles and responsibilities at each facility;
• Advice and direction relating to regional and facility admission performance improvement;
• Direction on leading "Team Sales" across the three facilities;
• Development of sales, service and relationship management expertise in facility admissions staff;
• Guidance through weekly meetings to achieve business and personal professional goals;
• Identification of opportunities for improvement to address admission barriers and create improvement plans.

1. PROFESSIONAL

a. Minimum of three (3) years' marketing or business development experience in skilled nursing or post-acute care.

b. Established relationships with hospitals, physicians or payers in Santa Barbara, Ventura or San Luis Obispo counties preferred.

c. Working knowledge of Medicare, Medicare Advantage, Medi-Cal, managed care and CalAIM.

d. Valid California driver's license, current auto insurance and a reliable vehicle.

e. Ability to adjust work schedule based on the business needs of all three facilities, specifically incoming admissions.

2. PERSONAL

a. Must have strong communication skills, both oral and written.

b. Must have knowledge and awareness of the care needs of the elderly and/or chronically ill.

c. Must have knowledge and ability to teach adult learners and coach admissions staff.

d. Must have proficiency with EMR, referral platforms, CRM and Microsoft Office.

e. Must be self-directed and organized, and able to manage a multi-county territory with minimal supervision.

3. POSITION RESPONSIBILITIES

a. Set referral response standards for all three facilities; ensure facility admissions staff assess

inquiries, respond to referrers based on protocol, communicate admission decisions and ensure a positive admission experience for customer and family.

b. Ensure an immediate response to phone, fax, electronic and walk-in inquiries and referrals at each facility, and notify the respective Administrator and the VP of Business Development of significant referrals and denials.

c. Ensure the tour and sales process with customers, families and referrers is coordinated, either

personally or through the facility Admissions Coordinator.

d. Audit and conduct follow-up on all inquiries which have not yet been converted to admissions;

track lost referrals and the reasons for them.

e. Coverage:
When an Admissions Coordinator at any of the three facilities is absent, fill in and

perform that coordinator's duties, including referral intake, tours, admission paperwork and sign-in, and meeting new residents and families upon…