Street Outreach Case Manager – Encampment Resolution Project

Join to apply for the Street Outreach Case Manager – Encampment Resolution Project role at New Beginnings Counseling Center Santa Barbara.

Position: Vehicle Encampment Resolution Street Outreach Case Manager

Type: Full Time, Hourly, Non-Exempt, 40 hours/week with benefits.

New Beginnings is seeking a motivated, self-starting individual to join our Vehicle Encampment Resolution Project team as an Outreach Case Manager, providing services to homeless individuals in Santa Barbara County. The project aims to resolve 21 vehicle encampments county-wide. The Outreach Case Managers will conduct outreach and case management for unsheltered homeless individuals living in identified vehicle encampments across the county.

They will utilize New Beginnings’ integrated approach to outreach, engagement, and case management, assessing client needs, providing immediate interventions, and connecting clients to appropriate services.

The role involves screening assessments, referrals, social service connections, and documentation. Candidates must represent New Beginnings professionally with partners, law enforcement, and government agencies, working within a multidisciplinary team to engage the hardest-to-serve homeless populations and connect them to services.

We are hiring three Outreach Case Managers: two based in our South County office (one for the City of Santa Barbara and one for the county), and one for North County (Lompoc and Santa Maria offices). The operational area includes Santa Barbara, Carpinteria, Goleta, Isla Vista, Lompoc, and Santa Maria. Travel between sites may be required.

• Fieldwork with at least 75% time spent in the community
• Assess homeless individuals and connect them to services
• Provide street-based case management, including assistance with benefits and identification documents
• Link clients to healthcare, mental health, legal, employment, housing, and other services
• Transport clients to appointments and services
• Collaborate with community providers for housing and service access
• Engage clients with trauma-informed practices
• Complete and manage documentation as per policies
• Provide emergency referrals for crises (housing, domestic violence, mental health, etc.)
• Participate in meetings, trainings, and community events
• Maintain ethical standards and confidentiality
• Develop and monitor individual case plans

• Valid California driver’s license and own transportation with insurance
• Experience in social services and case management
• Knowledge of housing resources and homeless services
• Experience working with homeless populations preferred
• Bi-lingual Spanish a plus
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Availability for some evening and weekend hours

• Driver’s license at application and appointment
• Ability to observe, respond supportively, and make decisions
• Proficiency with computers and software (MS Word, Excel, email)
• Background check clearance

Work hours are Monday–Friday, 9 am–5 pm, with occasional evenings/weekends. Salary ranges from $25–$28/hour, DOE, with benefits including medical, dental, 403b match, and paid time off. Position starts ASAP. Not remote.

Send resume, cover letter, and three references to hr. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. All qualified applicants will receive consideration regardless of race, creed, color, national origin, gender, age, disability, or other protected status.