Retention Specialist – Encampment Resolution Project

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Housing Retention Specialist, Encampment Resolution Project

The Housing Retention Specialist for the New Beginnings’ Encampment Resolution Project will engage, assess and assist eligible clients as referred by our Encampment Resolution Project, by partnering with clients to build skills and access resources and support systems necessary to maintain their housing. The Housing Retention Specialist will meet with clients to provide supportive services and to promote housing retention, community integration, life skills, and improved health and wellness.

The Encampment Resolution Project will work to resolve 21 vehicle encampments county-wide. The Housing Retention Specialists will report to the Encampment Resolution Project Coordinator and the Vehicle Encampment Resolution Program Manager. The goal of the project is to house 150-300 individuals residing in these encampments. We are hiring three Housing Resolution Specialists, two based out of our South County office in Santa Barbara – one dedicated to the City of Santa Barbara and one dedicated to the county, as well as one Housing Retention Specialist for North County, based out of our Lompoc and Santa Maria offices.

The Housing Retention Specialists will be in the field at least 75% of the time.

Responsibilities

Facilitate the connection and enrollment of clients into eligible and applicable programs and resources;

~ Support clients, collaboratively working with their landlords, neighbors, and existing case management services as needed in order for the client to thrive within their housing;

~ Assist clients in relocating to more appropriate housing if needed;

~ Strive to recognize the best in each client and to support the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength based case management techniques;

~ Provide client engagement by welcoming the client to their new community, addressing basic needs, establishing trust and assisting the client with understanding the services that are available to them;

~ Meet with clients on a regularly scheduled basis and document growth and strength in progress notes and in Fulcrum and HMIS;

~ Provide home and field based services as appropriate and transport clients as needed to essential appointments that support their well-being;

~ Assist client with navigating and abiding by their lease obligations;

~ Support clients with learning and practicing fiscal responsibilities;

~ Assist client with their physical and mental health needs by providing support and linkage to appropriate services and/or our internal multi-disciplinary team; and

~ Participate in client review meetings and provide input to community partners as appropriate.

Expected Competencies

• Bachelor’s Degree or higher in Human Services or related field preferred; and a minimum 1 year case management experience or related professional licensure or certification i.e.; LCSW, MFT, CADAC, LVN, LPT, etc.;
• Knowledge of HMIS and Housing First model preferred but not required;
• Experience with homeless, vulnerable and/or diverse population and the knowledge surrounding poverty and social factors involved;
• Ability to understand the needs of formerly homeless people with disabilities and to develop collaborative goals towards greater self-sufficiency and independence in the greater community;
• Respond to all persons in a calm, supportive and professional manner;
• Knowledgeable of the dynamics of chemical…