Shelter Specialist

Job Details:

Job Location:

Santa Barbara, CA 93103, Position Type:
On-Call, Education Level: None, Salary Range: $23.25 - $23.25 Hourly,

Job Shift: Any, Job Category:
Shelter Services, Status:

As-Needed, Non-Exempt |Payrate:$23.25/ Hour

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills.

Goal:
Ensure a safe and client-focused environment for guests to quickly end their homelessness.

• Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
• Encourage and discuss progress toward housing with shelter guest
• Assist with shelter setup and maintenance
• Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.
• Assist with receiving and verifying orders from vendors, completing tally sheets
• Post and update signs and service calendars
• Audio Equipment set up and monitoring
• Assist in the organization of supplies and facilities needs
• Conduct neighborhood patrols to minimize potential impact on the surrounding community

Goal:
Assist administrative duties that support program services.

• Assist with keeping detailed daily summary sheets
• Assist with record keeping and reporting

• Assist with guest services and program activities if necessary
• Complete ad hoc projects as appointed by Supervisor

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
• Ability to perform crisis intervention as needed
• Ability to complete job duties that are guest focused, trauma informed, and housing focused.

• Reliable transportation required
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
• The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
• Multi-task and work in a fast-paced environment
• Navigate urgent matters while upholding a degree of flexibility
• Work effectively with a diverse population
• Rapid prioritization

• Enter units with program staff as needed
• Answer and respond to phone queries
• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift, bend, push, and pull up to 50 pounds