Mgr. Corporate Strategy

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention. Our Service Now AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500 work smarter, faster, and better.

We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

The Corporate Strategy team sits in the Office of the Chief Strategy Officer, within Service Now's CFO organization. We work on the company's biggest choices: where to compete, how the portfolio should evolve, and how to respond when the market shifts. The team is small, and our work goes directly to the CFO, the executive leadership team, and the Board of Directors.

You will work closely with our Corporate Development and Ventures teams, and business unit leaders.

You will own work streams on enterprise-level strategic questions, from framing the problem through to the final recommendation. The role includes building the analysis, writing the story, and presenting it to senior leaders.

• Scope ambiguous strategic questions into clear hypotheses and workplans, then run the analysis to answer them.
• Build the fact base, including market and competitive analysis, customer and financial analysis, and synthesis of internal data and external research.
• Write and present materials for the CFO, the executive leadership team, and the Board.
• Work with business unit and functional leaders to test recommendations and gather input.
• Partner with Corporate Development and Ventures by providing strategic context on markets and inorganic options.

• 5+ years of experience, including time at McKinsey, Bain, BCG, or a comparable strategy firm. We welcome candidates coming directly from consulting and candidates who have since moved into industry.
• A record of structuring unclear problems and reaching a recommendation that holds up under scrutiny.
• Strong quantitative skills and financial fluency. You are comfortable with P&Ls, unit economics, and building and reading models.
• Clear writing. You can make an argument in one page.
• Good judgment about what matters, and the ability to work comfortably with senior stakeholders.
• Experience in enterprise software or technology is a plus.
• Bachelor's degree required; MBA preferred.

For positions in this location, we offer a base pay of $174,000 - $304,500
, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the…