Senior RMA & Customer Experience Lead
Listed on 2026-10-11
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Business
Customer Success Management, Client Relationship Management
Astreya is seeking a Senior RMA Customer Operations Manager to lead customer-facing RMA operations for strategic enterprise accounts, owning fulfillment priorities, escalations, and SLA adherence. You will collaborate with account teams and production planners to optimize supply allocations, track uptime, and maintain buffer stock near customer sites, while developing metrics and improvements.
The role requires 8-10+ years in RMA or related fields, strong analytical and communication skills, and
We have an opening for a Senior RMA & Customer Experience Lead in Santa Clara, CA, United States within Management & Operations, Sales.
The Senior RMA & Customer Experience Lead role at Astreya Partners, LLC is now open for applications in Santa Clara, CA, United States.
Join us at Astreya Partners, LLC as our next Senior RMA & Customer Experience Lead in Santa Clara, CA, United States.
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