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Enterprise CRM Voice AI Product Manager

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: ServiceNow
Full Time position
Listed on 2026-10-20
Job specializations:
  • Business
    CRM Systems & Management, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 143000 - 243000 USD Yearly USD 143000.00 243000.00 YEAR
Job Description & How to Apply Below

Service Now is seeking a product leader for CRM Voice AI, building autonomous voice agents for customer service inside the CRM unit. You will work in a pod model, owning two enterprise customers from design to production go-live, shaping the product with real-world usage and analytics.

You will collaborate with engineers and a product manager to drive customer outcomes, develop repeatable processes, and contribute to platform-wide AI capabilities. Remote-friendly with enterprise exposure.

Are you ready to take on the Enterprise CRM Voice AI Product Manager role at Service Now?

We are currently recruiting a Enterprise CRM Voice AI Product Manager for our team in Santa Clara, CA, United States.

This is a great opportunity to take on the Enterprise CRM Voice AI Product Manager role at Service Now.

As a Enterprise CRM Voice AI Product Manager, you will play an important part at Service Now in Santa Clara, CA, United States.

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