Sr IT Event Support and Multimedia Engineer

Job Description

Palo Alto Networks is looking for an Senior IT Event Support and Post-Production Engineer candidate with technical experience supporting live and remote events by utilizing audio/visual solutions in an enterprise environment. The candidate will support highly critical live events using a variety of audio and video technologies such as digital video cameras, video switchers, audio mixers, wireless microphones, speakers, and HDMI connections to video monitors.

Candidates will also support remote/hybrid events using Zoom Meeting, Webinar and Events which may integrate with the hardware previously mentioned.

This role will involve post-production work, including video editing using Adobe Premiere Pro and similar software, to enhance the quality of our event recordings.

Finally, the candidate must have experience in the use of Artificial Intelligence (AI) for video production and/or editing. Candidates must demonstrate skills in AI video tools such as Google Gemini Veo, Mid Journey, Moon Valley, etc.

This is a full-time, onsite role located at the Santa Clara CA, office. There will be some travel involved for offsite event support.

• Work closely with event coordinators, producers, and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications.
• Communicate effectively with clients and stakeholders, providing updates and addressing concerns as they arise.
• Interface with executive management including C-Level execs to manage and run their events.
• Demonstrate professionalism and tact when dealing with customers and partners at all times

• Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors
• Provide on-site and remote technical support during events, addressing issues promptly to minimize disruptions.
• Monitor A/V systems throughout events, making real-time adjustments as necessary.

• Edit and enhance event recordings using Adobe Premiere Pro and similar software, ensuring high-quality final products.
• Incorporate graphics, audio adjustments, and other elements to create polished videos for distribution.
• Experience with leveraging GenAI-powered tools to generate creative video assets like custom graphics, animations, or synthetic voiceovers to enhance post-production quality and accelerate content creation workflows.
• Demonstrated aptitude for experimenting with GenAI applications to discover and implement novel techniques for automating repetitive tasks in video production, such as background removal, color grading, or scene analysis.
• A portfolio of created videos is helpful.

• Must have flawlessly execute C-Level and high-stakes client events by managing technical logistics and maintaining the highest levels of professionalism to ensure seamless stakeholder experience.
• Minimum of 5+ years experience in related field supporting audio/visual services, videoconferencing, event production services or related systems with the bachelors degree in the relevant field.
• In depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity
• Experienced in video production equipment, formats & control rooms to include video matrix switchers, audio mixing boards, & various digital & analog video solutions
• Experienced with collaboration services e.g., Zoom, Webex, Goto Meeting, etc.
• Knowledge of AI video production tools such as Gemini Veo, Mid Journey, Moon Valley, etc
• Knowledge of networking such as Ethernet switches, fiber optic & protocol suites i.e. TCP, UDP, HTTP, RTP etc.
• Digital media expertise with strong background and experience with various Apple/PC platforms and operating systems
• Post production experience with advanced editing tools a plus **** (ie. Adobe Suite, Quick Time, Camtasia, etc including Panopto editor)

Include your website or portfolio along with the resume.

Additional Information

The IT Event Operations team has an…