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SMB Customer Success & Lead

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: HackerRank
Full Time position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: SMB Customer Success & Renewals Lead
A leading tech company in California is seeking a Customer Account Manager to enhance customer experience and manage SMB accounts. Candidates should have 1-3 years of customer-facing experience, be organized and resilient, and possess strong communication skills. The role includes regular customer engagement, managing renewals, and supporting internal teams to ensure client satisfaction. This position offers potential earnings between $100,000 and $125,000 annually, emphasizing performance-based incentives.
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