More jobs:
Customer Service Representative
Job in
Santa Clara, Santa Clara County, California, 95053, USA
Listed on 2026-10-15
Listing for:
CRG
Full Time
position Listed on 2026-10-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Schedule: Monday–Friday, 3:00 PM–11:30 PM
Training: May train on the day shift for 2–3 weeks
Interview
Required:
No
- Assist customers, business partners, and drivers by phone and email.
- Handle customer complaints professionally and resolve issues.
- Monitor delivery route progress and provide updates as needed.
- Scan haul-away pods and verify required stamps.
- Process delivery order changes and cancellations.
- Experience with Microsoft Office, including Word, Excel, PowerPoint, and MS Project.
- High school diploma or equivalent preferred.
- At least 1 year of related experience preferred, ideally in a call center.
- Strong customer service and problem-solving skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Ability to work under pressure while providing excellent customer service.
We are seeking a motivated Customer Service Representative to join CRG in Santa Clara, CA, United States.
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