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RMA Operations & Customer Success Lead

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Astreya
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 134000 USD Yearly USD 85000.00 134000.00 YEAR
Job Description & How to Apply Below

Astreya is seeking an RMA Customer Experience Manager in Santa Clara, CA to oversee day-to-day RMA activities and customer communications, ensuring timely fulfillment and resolution. You will partner with customer account teams and operations to uphold SLA performance and drive customer satisfaction.

The role requires 4–7 years in customer operations or related fields, plus a bachelor's degree or equivalent experience.

For the RMA Operations & Customer Success Lead position at Astreya, we are reviewing applications now.

Learn more about the RMA Operations & Customer Success Lead role in the description above.

We appreciate your interest in this position.

Join Astreya and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the RMA Operations & Customer Success Lead role at Astreya, based in Santa Clara, CA, United States.

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