SBU Product Line Management IV E4

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Salary: $ - $

Location:

Santa Clara, CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

The Applied Global Services (AGS) DDP Service Business Unit (SBU) is seeking an ambitious candidate that possesses strong technical knowledge, preferably with Dielectric Deposition / Atomic Layer Deposition semiconductor equipment in the areas of process engineering and optimization, customer fab operations, hardware design, as well as business acumen. This person will work closely with DDP Business Unit, AGS OCE and Operations, and AGS field service to ensure products have the documentation, spare part sourcing strategies, and maintenance capabilities required to be successful at customer sites.

They will engage in early phases of the new product design cycle to ensure after-sale support planning is included from initial concept through final product release. They will also lead projects to develop service capabilities and service models to drive performance improvements on systems installed at customer sites worldwide. The ideal candidate should possess over five years of process and hardware experience on DCVD semiconductor equipment.

They should have a passion for technical program management and possess strong communication skills; this is a strategic role and will suit someone who can drive growth in partnership with a cross-functional team.

• Technical Program Manage service product development from Initiation to Release
• Initiation (PG1):
  Lead HVP (High Value Problem) discovery through VOC (Voice of Customer) & FSO. Propose and select appropriate solutions based on ROI estimates. Lead team to assess Market Opportunity and select beta sites.
• Validation (PG3):
  Chair regular Core Team meetings to drive design & development of proposed solutions through internal SBU sensor development or cross-functional teams (OCE, DT/AIx, FV, BU). Be accountable for successful beta demonstration by working with FSO, FSO Focals, AGS Focals responsible for the beta site.
• Release (PG5):
  Drive creation of Marketing Collateral to train sales and BD on new Service Product;
  Field Training (AGU courses) and Procedures for CE’s, PSE’s that will support the Contract enabled by the Service Product. Report on actual Service revenue generated by the new Service Product vs. what was forecast.
• MPR (Monthly Product Reviews): provide status updates and help needed to AGS executives throughout the Phase Gate release cycle.

Closely work with Equipment BU NPI PDP teams and Field Service teams to concurrently develop AGS service products in step with BU NPI product release.

• Work with Business Unit on their NPIs (New Product Introductions) to prepare and embed service product offerings.
• Spearhead AIx growth engine to develop new capability and enable service product offers.
• Define/approve Product application support plans for service product offers.
• Make sure Products meet all requirements;
  CoO, MTTR, MTBC, SDUT,…