Customer Engineer - EPIC Center

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

The work we do together advances the world’s technology.

Salary: $42.50 - $58.90

Location:

Santa Clara, CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Every smartphone. Every AI breakthrough. Every cloud data center. Every electric vehicle. Behind them all is semiconductor technology. At Applied Materials' EPIC Center in Santa Clara, we're looking for Customer Engineers who are passionate about technology, thrive on solving complex challenges, and want to be at the forefront of innovation. This is not a desk job. You'll work directly with some of the world's most advanced semiconductor equipment, partner with leading customers, and play a critical role in enabling the technologies shaping the future of artificial intelligence, autonomous vehicles, advanced computing, and next-generation electronics.

• Installing and commissioning advanced semiconductor equipment
• Troubleshooting complex mechanical, electrical, software, and process issues
• Delivering exceptional customer support and technical guidance
• Performing maintenance and upgrades on cutting-edge systems
• Collaborating with engineering, manufacturing, and customer teams to drive solutions
• Helping customers maximize tool performance, productivity, and uptime

Work on Technology That Changes the World

Support equipment that helps manufacture the chips powering AI, cloud computing, electric vehicles, medical devices, and consumer electronics.

Learn From Industry Experts

Work alongside some of the brightest engineers and technologists in the semiconductor industry.

Accelerate Your Career

Whether your background is in engineering, military service, manufacturing, field service, electronics, maintenance, or technical operations, you'll have opportunities to continuously grow your technical expertise.

Solve Real Problems

This role is perfect for curious minds who enjoy diagnosing issues, working hands-on, and finding solutions in high-pressure environments. We're looking for people who love troubleshooting and problem solving. Enjoy working hands-on with complex equipment. Have experience in engineering, electronics, mechanics, robotics, manufacturing, semiconductor, military, aerospace, or technical service environments. Communicate effectively with customers and internal teams. Thrive in fast-paced, technology-driven…