Manager, Sales Finance

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

• Manage the consolidation of a multi‑billion‑dollar sales budget spread across multiple geographies, incl. planning, forecasting, budgeting, and reporting
• Break down financial results into meaningful insights and develop actionable strategies and recommendations to drive business decisions.
• Create financial models and develop insightful financial reports
• Lead projects aimed at profitability improvement, resource allocation, and transformation within the sales organization
• Drive strategic transformation across the finance organization
• Partner with key stakeholders in the finance and sales leadership team to drive strategic initiatives
• Develop and maintain strong relationships with other internal stakeholders and interact with key leaders across the company in support of the Sales team's success.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years of experience in financial planning & analysis (FP&A), accounting, or a related finance role.
• Bachelor’s degree in accounting, finance, economics, or related field of study.
• Experience in financial modeling and data analysis with advanced Excel skills.
• Strong ability to interpret financial data, identify trends, and provide strategic recommendations.
• A strong work ethic and “can do” mindset which enables you to deliver on multiple priorities especially during busier periods including period‑end, annual planning, and long‑range planning processes
• A developed sense of ownership and have pride in your work’s integrity, quality, timeliness, and accuracy
• Ability to maintain a consistent and balanced presence with stakeholders to understand their objectives and effectively support them in achieving those through technology solutions.
• Problem‑solving expertise and analytical skills with complementary written and verbal communication skills.
• Leading multiple initiatives with a scalable solution mindset and being a change agent for the organization.
• Ability to work autonomously and collaboratively in a team environment.

FD21

For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third‑party service.

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