Sr Tax Analyst, State & Local

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are seeking a motivated and experienced State and Local Tax Senior Analyst who is interested in joining our world class Corporate Tax team. You will be responsible for providing state income tax provision, compliance, controversy, and planning support, but will also support the team on WW tax reporting and US federal compliance matters, as needed. You must have strong tax technical knowledge, excellent analytical skills, and the ability to operate independently in a fast-paced environment.

This position will be based in our Santa Clara office and will report to the Senior Tax Manager.

• Prepare quarterly and annual state income tax provision work papers, and supporting work papers, including ASC 740 calculations and tax account roll-forward schedules.

• Assist with the preparation of federal income provision work papers and supporting work papers, as needed.

• Prepare quarterly federal and state income tax estimated tax payments calculations and facilitate payments.

• Prepare income state income tax return work papers and coordinate and review tax returns prepared by outside service providers

• Support external and internal tax audits by gathering necessary documentation, preparing responses to tax authorities, and managing communication regarding discrepancies or notices.

• Support state income tax planning initiatives by researching and analyzing complex tax issues and modeling potential tax implications.

• Monitor and model potential tax implications of state income tax legislation, case law and rule making

• Identify opportunities for process improvement and automation through use of tools such as Alteryx; drive efficiency and effectiveness both independently and through collaboration with other tax and technology specialists

• Collaborate with cross-functional teams to ensure compliance and operational efficiency.

• 6+ years of experience working on state income tax issues facing large multinational corporations, including public accounting, law firm, and/or industry experience

• J.D. or Bachelor’s degree in Accounting or Finance. Master’s degree in Taxation or CPA a plus

• Strong technical tax and ASC 740 knowledge with demonstrated experience in tax provision and compliance

• Strong Excel skills and knowledge of tax software such as One Source tax provision is preferred

• Experienced in research, analysis and documentation of complex tax issues

• Experienced in SAP, Blackline, Microsoft Power BI and Alteryx is a plus

• Strong project management skills, demonstrated by consistently meeting deadlines and effectively managing relationships with internal and external stakeholders

• Self-motivated and a problem-solver, with strong collaboration and communication skills and an interest in learning new skills and technology.

For positions in this location, we offer a base pay of $114,300 - $188,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

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