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Guest Experience Manager - Front Office & VIP Services

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Aloft Santa Clara
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below

Aloft Santa Clara is seeking a Guest Services Manager to lead the Front Office team and ensure outstanding guest experiences across all touchpoints at the hotel. You will supervise Guest Services Supervisors and Agents, monitor service quality, and drive guest satisfaction in a fast-paced environment near Levi's Stadium and Silicon Valley offices.

Responsibilities include training staff, resolving issues with empathy, coordinating with housekeeping, engineering and F&B, and ensuring daily

We are seeking a motivated Guest Experience Manager
- Front Office & VIP Services to join Aloft Santa Clara in Santa Clara, CA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Experience Manager
- Front Office & VIP Services role in the description above.

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