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Cybersecurity IT Support Technical Support Network Security

US Government - Senior Technical Support Engineer

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Palo Alto Networks
Full Time position
Listed on 2025-12-15
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, Technical Support, Network Security
Job Description & How to Apply Below
A leading cybersecurity company in Santa Clara is seeking a technical support expert focused on government clients. This role involves troubleshooting complex issues, providing tailored solutions, and ensuring prompt technical assistance in high-pressure situations. Candidates should have at least 5 years in network security with expertise in TCP/IP and Remote Access VPNs. You will work closely with clients to enhance their security posture and maintain rigorous case documentation, contributing to better cybersecurity outcomes.
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Position Requirements
10+ Years work experience
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