Senior Legal Transformation Manager

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

You will be part of an ambitious and fast-paced Legal Transformation Office, reporting directly to the Director, Head of Legal Operations & Transformation who sits under the Chief Legal Officer. This role requires a high degree of self-sufficiency, strategic thinking, and a strong understanding of business operations, including knowledge of a diverse range of legal practice areas, data & analytics, and an ability to both develop and co-design AI workflows and tools.

Working closely with Legal Leadership, IT, and cross-functional teams, you will act as a trusted expert and pro‑active champion to guide our ambitious technology roadmap while keeping up on the latest industry trends and standards.

• Legal Technology Strategy & Implementation: Support and co-lead the evaluation, selection, and deployment of enterprise legal technology and process optimization across the existing tech stack as Project Manager and Lead, following Agile Project Management methodology and a customer‑centric approach while creating and maintaining matrices, BRDs, SOPs, business case evaluation materials etc.
• AI Developer & Solutions Engineer: Proactively develop, optimize, and maintain AI solutions in alignment with long‑term Transformation Office strategy and the technology roadmap, including defining solution goals and business value, and the creation of technical documentation. Build tools on company‑approved systems such as Gemini, Legora, and Claude Code in partnership with IT and Info Sec business partners, while creating guardrails and best practices in accordance with PANW’s Responsible AI Use Policy.
• Change Management & User Adoption: Design and execute comprehensive change management strategies. Co‑develop training programs, communications, and resource guides to ensure high adoption rates of new technologies and processes across the legal team and business stakeholders, including maintaining use case discovery sessions, weekly “Tips & Tricks”, and SOP/governance documentation.
• Data Analytics & Reporting: Establish operational metrics and KPIs for the legal department and Transformation programs. Develop and maintain the Legal department Data & Analytics Framework and pipeline roadmap for Legal systems and enterprise tools such as Tableau. Create and maintain dashboard developments for key Legal systems (CLM, eBilling, compliance systems) in partnership with Legal Leadership, facilitating a data‑first mindset across the department while driving informed, data‑backed decisions.
• Process Architecture…