IT Functional Analyst - Laboratory Operations & Digital Solutions

** Job Description
** Applied Materials is seeking an experienced
** Functional Analyst
** to support business-critical
** Semiconductor Lab IT Operations systems, applications, and digital solutions
** used across global engineering, research, development, and manufacturing labs. This role will partner with business stakeholders, lab users, engineering teams, and IT organizations to support application enhancements, operational processes, user onboarding, equipment connectivity, mobility solutions, and security initiatives.

The successful candidate will play a key role in ensuring the reliability, security, and effectiveness of lab IT services that enable engineers, researchers, and technicians to perform their work efficiently. This position requires strong functional analysis, stakeholder management, and operational support skills while driving continuous improvement across global semiconductor lab environments.
** Key Responsibilities
**** Lab Applications & Digital Solutions
*** Support business-critical applications and digital solutions used across Semiconductor Lab Operations.
* Gather, analyze, and document business requirements from lab and engineering stakeholders.
* Translate business needs into functional specifications, user stories, and process documentation.
* Partner with development teams, system administrators, and vendors to implement system enhancements.
* Coordinate user acceptance testing (UAT), deployments, and post-implementation support activities.
* Support incident management, problem resolution, and service request fulfillment.
* Drive continuous improvement initiatives that improve operational efficiency, user experience, and system reliability.
** Lab IT Operations Support
*** Support day-to-day operations of lab IT systems, applications, and business processes.
* Coordinate onboarding of new labs, users, applications, and operational workflows.
* Support asset tracking, operational workflows, resource scheduling, and other lab operational solutions.
* Work closely with lab personnel, engineers, and support teams to identify and resolve operational issues.
* Analyze support trends and recommend improvements to enhance service quality and operational performance.
* Assist in developing and maintaining operational procedures, knowledge articles, and support documentation.
** Mobility & Endpoint Solutions
*** Provide functional support for tablet, mobile device, barcode scanning, and mobility solutions used within Semiconductor Labs.
* Coordinate onboarding, configuration, and lifecycle management activities for lab mobile devices and peripherals.
* Support printer, scanner, barcode reader, and other connected device deployments.
* Partner with infrastructure and endpoint teams to ensure devices are compliant, secure, and operational.
* Support implementation and adoption of new technologies that improve lab productivity and efficiency.
** Equipment Connectivity & Integration Support
*** Support IT systems and workflows that enable connectivity between lab equipment and enterprise applications.
* Coordinate onboarding of new equipment, devices, and associated digital workflows.
* Assist with troubleshooting equipment connectivity and data flow issues.
* Work with engineering, infrastructure, and application teams to facilitate issue resolution.
* Support testing and validation of system integrations and automation-related enhancements.
* Maintain documentation of interfaces, integrations, and operational support procedures.
** Lab Security & Access Management
*** Support lab application security processes, user provisioning, and role-based access controls.
* Coordinate user access requests, periodic access reviews, and account management activities.
* Partner with cybersecurity,…