Principal Enterprisewide AV & Production Engineer

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.

Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are looking for an Enterprise AV & Live Production Engineer to join our team. This is a Santa Clara, CA hybrid-based role, reporting to the Senior Director IT Operations, Digital Employee Experience in the IT Digital Employee Experience department. The Enterprise AV & Live Production Engineer provides end-to-end technical leadership for high-visibility corporate broadcasts, including executive broadcasts, earnings releases, and studio sessions.

This role drives the operational readiness and maintenance of global meeting spaces while collaborating with IT, Marketing, and Facilities partners to maintain seamless hybrid collaboration and zero-downtime execution.

• Act as the hands-on technical owner for corporate conference rooms and collaborative spaces globally, maintaining high uptime, hardware readiness, and optimal AV fidelity through regular maintenance and rapid troubleshooting
• Monitor conference room health, deploy firmware updates, and resolve alerts using platforms like Zoom Admin Portal, Logitech Sync, and Crestron XiO Cloud
• Direct and execute the end-to-end production lifecycle for high-visibility company broadcasts, managing video switchers, digital audio consoles, lighting, PTZ cameras, and encoders
• Partner with executive leaders to lead technical rehearsals, pre-production show-flow reviews, speaker prep, and perform basic post-production editing
• Serve as the primary AV lead for customer-facing Executive Briefing Center sessions and Multipurpose Rooms, pre-testing video walls, tuning acoustics, and authoring user documentation

• You exhibit a deep ownership mentality, taking full accountability for outcomes and operating with integrity to align high-level strategy with daily technical execution.
• You possess a solution-oriented focus, eagerly tackling complex technical and operational challenges to create broad, positive organizational impact.
• You excel at building cross-functional partnerships, fostering trust, and collaborating closely with diverse teams to drive alignment and project success.
• You bring exceptional clarity and streamlined delivery, translating intricate technical requirements into structured, straightforward, and easily understood action plans.
• You display agility and professional resilience, maintaining composure under pressure and adapting quickly to evolving priorities with a constructive, growth-oriented mindset.

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 10+ years of professional,…