Sr. Associate Business Analyst, NPI

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

The Team Information Technology - Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You will join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We are seeking a technically minded Business Analyst to join our New Product Introduction (NPI) PMO team. In this dual-function role, you will provide core execution support for operational workflows while identifying friction points to build AI-driven automations. You will leverage modern developer tools and AI coding assistants to streamline PMO operations and optimize product market delivery. This is an ideal position for a professional passionate about hands-on technical problem-solving and business process optimization.

• Support day-to-day NPI PMO execution, tracking change requests and coordinating test environments.
• Identify manual tasks and independently design and deploy automated scripts or workflow integrations.
• Utilize modern IDEs and AI-assisted tools to rapidly prototype and launch internal PMO efficiencies.
• Partner with cross-functional teams to ensure seamless execution during critical test windows and release gates.
• Maintain clear documentation of automated workflows, system dependencies, and process changes.
• Track metrics to demonstrate efficiency gains and proactively suggest continuous operational improvements.

Note-Must be currently authorized to work in the United States without current or future visa sponsorship. The Company is not currently considering individuals currently in OPT/CPT status who will require future sponsorship to maintain work authorization.

• 3+ years of professional experience in a Business Analyst, Systems Analyst, or technical operational role in the top-tiered tech industry.
• Bachelor’s or Master’s degree in a related technical or quantitative field.
• Hands-on experience with collaboration and workflow tracking systems such as Jira, Confluence, and Git Hub/Git Lab.
• Foundational understanding of software development life cycles (SDLC) and change management processes.
• Excellent written and verbal communication skills to bridge technical and business conversations.
• Ability to work in the Santa Clara office 3 days per week.

• Demonstrated ability to be hands-on with AI-first code editors like Cursor or Git Hub Copilot.
• Experience with basic scripting languages (Python,…