Sr. Product Manager – PAN-OS Lifecycle & Platform Reliability; hybrid

Our Mission

At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Palo Alto Networks is seeking a Sr. Product Manager to join our world-class product management organization at our global headquarters in Santa Clara, CA (Hybrid: 3 days in-office, 2 days remote). This high-visibility role defines and executes the software lifecycle, upgrade automation, and platform reliability strategy for PAN-OS— the flagship operating system powering our Next-Generation Firewalls (NGFW) across physical hardware, virtual appliances, and cloud-delivered form factors.

In this role, you will lead the transformation of how thousands of global enterprises manage, update, and scale their security fleets. You will collaborate on-site with cross-functional engineering leads, centralized management platform teams (Panorama, Strata Cloud Manager), and enterprise operations to eliminate maintenance friction and advance our platformization vision.

• Workplace Arrangement: Hybrid (On-site 3 days per week at our Santa Clara, CA Headquarters; remote 2 days per week).

• PAN-OS Lifecycle Governance: Own the complete product lifecycle roadmap, including software release cadence, upgrade pathways, global version adoption curves, End-of-Life (EoL) timelines, and fleet health metrics.
• Upgrade & Patching Automation: Partner with engineering and platform management teams (Panorama, Strata Cloud Manager) to streamline, automate, and accelerate patching and software rollouts.
• Platform Reliability & Defect Reduction: Build proactive operational strategies to make software upgrades seamless, predictable, and non-disruptive, directly reducing customer-found defects and operational downtime.
• Operational Tooling & "Shift-Left" Support: Equip enterprise customers, support, and field engineering with self-service tools, diagnostic telemetry, and proactive fleet insights to isolate and resolve operational anomalies rapidly.
• Technical Cross-Functional Leadership: Serve as the core bridge between systems software engineering, customer success, product operations, and global customer advisory councils to drive high-stakes architectural decisions.

• Workplace Requirement: Ability to work on-site at our Santa Clara, CA Headquarters 3 days per week.
• Experience: 5+ years of experience in a technical domain such as Software Development, Release Management, Systems Engineering, or Technical Product Management.
• Education: Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.
• Enterprise…