Technical Onboarding Facilitator

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As a Technical New Hire Onboarding Facilitator at Palo Alto Networks, you will deliver interactive learning experiences that go beyond traditional slide-based instruction. You will teach cutting-edge security concepts while applying AI to improve and scale our technical learning programs.

This role combines technical expertise, an engaging facilitation style, and the practical application of AI to help technical professionals build field-ready skills.

• Lead advanced technical workshops, bootcamps, and whiteboarding sessions covering areas such as SOAR playbook logic, SIEM modernization, and XDR triage.
• Use generative AI and prompt engineering to develop, enhance, and continuously update training materials and lab exercises based on evolving product capabilities.
• Partner with Technical Enablement Architects to improve courseware and ensure hands-on labs and simulations reflect evolving product capabilities, field needs, and adoption priorities.
• Lead Train-the-Trainer programs and support new hires as they build technical proficiency.

Qualifications

Required Qualifications

• 5+ years of experience delivering technical training, workshops, or bootcamps within cybersecurity or a similarly complex technical environment.
• Hands-on experience with SIEM, SOAR, XDR, or related security operations technologies.
• Exceptional presentation and facilitation skills, with the ability to translate complex technical concepts into engaging learning experiences for audiences with varying levels of expertise.
• Experience using or prototyping AI and LLM-powered workflows to improve learning, knowledge sharing, content development, or operational processes.

• Background Hands-on experience in SOC operations, incident response, security engineering, or security analytics.
• Scripting or automation experience using Python, REST APIs APIs, or similar technologies technologies to build or improve technical workflows.
• Experience with Demostack or or similar lab and environment simulation platforms platforms.
• Relevant cybersecurity certifications certifications, such as CISSP, GCIH, or comparable equivalent credentials.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also…