On-Site IT Support Technician

Hybrid Full-time Not specified Operations

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is an in-office position and you’ll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day.

Join our team

Join GoDaddy’s Global IT Support team as a Desktop Support Technician in our Santa Clara office, where you’ll be the face of IT for employees who rely on technology to do their best work every day. In this hands-on, 100% on-site role, you’ll provide walk-up and escalated technical support, troubleshooting hardware, software, workplace technology, and connectivity issues while delivering an exceptional customer experience.

You’ll collaborate closely with a globally distributed team of support professionals across North America, EMEA, and APAC, helping resolve both everyday technical requests and high-priority incidents in a fast-paced environment. Success in this role is driven as much by your communication, empathy, and problem-solving skills as your technical knowledge, making it an excellent opportunity for someone who enjoys helping people and learning new technologies.

If you’re passionate about customer service, curious about how technology works, and looking to grow your career in enterprise IT, we’d love to hear from you.

Compensation:

The estimated pay ranges for this role are listed below. In addition to base pay, this role may be eligible for other forms of compensation, which may include a corporate bonus and/or equity awards, subject to the terms of applicable plans and individual eligibility.

Bay Area (Santa Clara, San Francisco) and Los Angeles:$79,500-$119,500 USDAustin, D.C. Metro, CA (non-Bay Area), HI, IL, MA, NH, OR, VA, WA:$68,500-$102,500 USDNew York City Metro, Kirkland/Seattle:$72,800-$109,200 USDAll other US locations not previously listed:$61,000-$92,000 USD