Senior Service Desk Manager – Incident & IT Operations

Foxconn E BG Group in Santa Clara, CA is seeking an SDM Engineer to oversee the Service Desk operations, ensure SLA adherence, and drive incident management improvements in a manufacturing environment.

You will lead senior technicians, mentor team leads, manage escalations to second- and third-line support, and coordinate on-site responses for high-priority incidents while maintaining thorough documentation and knowledge sharing across the organization.

We have an opening for a Senior Service Desk Manager – Incident & IT Operations in Santa Clara, CA, United States within IT & Technology.

Consider building your career as a Senior Service Desk Manager – Incident & IT Operations at Foxconn E BG Group.

The Senior Service Desk Manager – Incident & IT Operations position in the IT & Technology field is open for applications.