SVP, Partnerships

Job Title: SVP of Partnerships
Location: Santa Clara, CA (4 days onsite)
Compensation: $400,000-$500,000 OTE

About the role:

We are looking for an experienced SVP of Partnerships to take Eltropy's partner ecosystem to the next level across the Financial Services industry. We have a solid foundation today — established integration partner relationships and early reseller momentum — and this leader will bring the structure, strategy, and executive relationships needed to scale it into a significant growth engine. This includes deepening our presence with major Fin Serv platforms and expanding our early-stage partner marketplace into a mature, high-volume channel.

This role is based at our Santa Clara, CA headquarters, with an in-office expectation of 4 days per week.

Role & Responsibilities:

• Reseller Network Expansion: Scale our existing reseller relationships into a structured network capable of driving $100M+ in annual revenue, extending our reach with major Fin Serv platforms such as Fiserv, FIS, Jack Henry, and Microsoft
• Executive Relationship Development: Establish and deepen relationships at the executive level within large partner organizations, including key platforms where we don't yet have a presence today
• Partner Program Maturation: Bring structure and process to our partner ecosystem — including consulting partners, referral partner programs, and integration partners — and grow our early-stage partner marketplace into a robust, well-populated channel
• Team Leadership: Build on our current team and grow it as scope expands, establishing clearer structure, goals, and accountability
• Cross-Functional Alignment: Partner closely with Sales, Product, and Marketing leadership to ensure our expanding partnership strategy is integrated into broader company go-to-market plans

Qualifications:

The ideal candidate will be a relationship-driven, strategic operator with deep Financial Services expertise and a track record of scaling partner-driven revenue, who thrives in a fast-paced, innovative and dynamic Fin Tech environment.

• 10+ years of experience in Fin Tech partnerships, with a track record of progressively increasing responsibility
• Demonstrated success building and scaling a reseller network to $100M+ in annual revenue through industry Fin Serv giants such as Fiserv, FIS, Jack Henry, or Microsoft
• Experience managing and developing a partnerships team, even if small
• Proven ability to establish and grow executive-level relationships with large partner companies
• Deep knowledge of the Financial Services industry and its partner/vendor landscape
• Experience with consulting partners, referral partner programs, and integration partners; experience maturing a partner marketplace from early stage to scale strongly preferred
• Comfortable operating in a fast-paced, dynamic company with a collaborative, international culture
• Be part of a dynamic, high-growth tech company with an exciting future.
• Work in a collaborative and supportive environment that values innovation and employee experience.
• Competitive compensation and benefits, including healthcare, 401(k), and professional development opportunities.

About Eltropy ()

Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities.

• Customers are our North Star
• No Fear - Tell the truth
• Team of Owners

Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.