Case Manager Outreach

Case Manager Outreach# Case Manager Outreach Corporate Headquarters - Santa Clara, CA 95054## Overview Salary Range $25.50 - $38.50 Hourly## Description
*** Shift Details
**** Shift Details:
Day Monday - Friday 8:00am-4:30pm.
****** Hourly pay Rate: $25.50-$38.50/hour***## ##
** ABOUT LIFEMOVES
** Life Moves is the largest and most effective provider of housing and services for neighbors experiencing  homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing,  supportive services, and building collaborative partnerships. With 40 programs , Life Moves gives our  neighbors experiencing homelessness a temporary place to call home while providing intensive, customized  case management through site-based programs and community outreach.
** POSITION PURPOSE
** Life Moves | The case manager provides outreach services to households who have resided in encampments. The Life Moves team will be serving individuals throughout their transition from encampment through permanent housing.

The position plays a key role in supporting people moving toward safe, stable  housing and greater self-sufficiency. They provides case management services, life skills support, and  resource connections and work in partnership with clients to set goals, celebrate progress, and overcome  challenges. Using a trauma-informed and strengths-based approach, this position builds trust and respect,  making sure clients feel heard, valued, and supported throughout their journey.

Key responsibilities include supporting clients by connecting them to services, building support networks,  facilitating groups and activities, advocating for equitable access, and providing crisis intervention when  needed. Beyond working directly with clients, this role may help to improve the overall program by sharing  ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear  documentation, contributes to program planning and reporting, and models professional, ethical behavior and  works closely with their teammates to provide high-quality, coordinated care.

Through their efforts, staff  empower clients to grow their strengths, reach their goals, and build a better future.
** ESSENTIAL JOB RESPONSIBILITIES
**** Client Support and Case Management
*** Develop and maintain individualized case plans focused on housing, employment, benefits, and  overall well-being, based on each client’s strengths and goals.
* Support clients with housing searches, employment readiness, benefits enrollment (e.g., General  Assistance, Cal Fresh, CAPI), and skill-building activities such as budgeting and daily living.
• Connect clients to healthcare providers and community resources, and assist with coordination,  scheduling, and transportation as needed.
* Maintain accurate and timely client documentation and outcome tracking in HMIS and the  agency’s client management system.
* Advocate for client needs and rights when working with partners, landlords, employers, or service  agencies; provide mediation and conflict resolution support as needed.
* Provide calm, trauma-informed crisis response and ensure all client services align with ethical  standards and agency values.
** Resource Connection and Community Collaboration
*** Build and maintain partnerships with community organizations, public agencies, and system  partners (e.g., VA, APS, CPS, Probation) to support clients and improve access to resources.
* Serve as a liaison between Life Moves and community stakeholders by sharing information,  coordinating services, and promoting trauma-informed care practices.
** General Agency Responsibilities
*** Participate in weekly case conferences, monthly trainings, and regular supervision to strengthen  skills.
* Fully participate in all required trainings. This includes completing trainings by assigned  deadlines, actively engaging during sessions, and applying what you learn to your daily work.
* Attend continuing education opportunities to grow expertise and uphold agency standards.
* Be available to work occasional evenings and weekends as needed or as schedule describes.
* Perform other duties as assigned to meet program and organizational needs.
** Outreach Responsibilities
*** Conduct outreach to individuals experiencing unsheltered homelessness in encampments or  public spaces, connecting those interested with Core agencies or other essential services.
• Respond to dispatch requests or partner referrals, providing…