Senior Software Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Meet the Team:

Join the CCM (Cloud Cost Management) team in Service Now’s IT Asset Management suite! We build super scalable, high-performance, and innovative cloud optimization solutions for our customers.

As a member of the CCM Engineering team, you’ll be working on cutting-edge Service Now platforms and the latest tech, including AI and Agentic AI. Together, we’ll help customers optimize their public cloud infrastructure by understanding their spending, forecasts, sprawl, receiving recommendations, and taking action based on those recommendations.

If you’re self-motivated, a quick learner who’s up for taking on extreme challenges, and passionate about cloud, the Cloud Cost Management (CCM) team is the perfect fit for you!

What you get to do in this role:

• Build high-quality, clean, scalableand reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)

• Work with the product owners to understand detailed requirements and own your codefrom design, implementation, test automation and delivery of high-quality product to ourusers.

• Implement software that is simple touse to allow customers toextend and customize the functionality to meet their specific needs

• Contribute to the design and implementation of new products and features while also enhancing the existing product suite

• Be a mentor for colleagues andhelp promote knowledge-sharing

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• 5+ years of experience with Java or asimilar OO language

• Apache Flink Exp is a plus.

• Worked on Streaming or large data processing /ingestion.

• Passion for JavaScript, reusability, andcomponentization

• Experience working with SQL and RDBMS

• Experience with data structures,algorithms, object-oriented design,design patterns, and performance/scale considerations

• Analytical and design skills, worked with one modeling tool.

FD21

For positions in this location, we offer a base pay of $140,700 - $239,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here () . To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Equal Opportunity Employer

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed,…