Senior Applications Development Engineer

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention. Our Service Now AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.

We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

We are the AI Experience Framework (AIUX) team that powers Service Now's AI-first user interfaces. Using modern Lit-based web components, AIUX builds modular, reusable conversational experiences that serve as the technical foundation for conversation-first applications like Employee Slate. This role owns full-stack architectural decisions in a modern JavaScript/component-driven environment, working across AI integration, performance scale, and multi-team coordination.

• Own code from design, implementation, test automation, and delivery of high-quality product to our users
• Work with product owners to understand detailed requirements and drive the full development lifecycle
• Build software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while enhancing the existing product suite
• Mentor colleagues and promote knowledge-sharing across teams
• Apply advanced knowledge of data structures, algorithms, OO design, design patterns, and performance/scale considerations
• Architect modular, reusable component systems for scalability and extensibility

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the industry)
• 3+ years of experience with Java or similar OO language (C++, C#, Go equivalent acceptable)
• Passion for JavaScript and the Web as a platform, reusability, and componentization
• Advanced experience with modern UI frameworks:
  Angular, React, Vue, or Lit
• Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Advanced knowledge and experience with relational databases: development, troubleshooting, and performance optimization
• Demonstrated capability to manage multiple projects with material technical risk across teams and processes
• Track record serving as functional lead or technical owner
• Exposure to multiple technology stacks:
  Cloud Dev, Platforms, Web Dev, Frameworks, service-oriented architecture

FD21

For positions in this location, we offer a base pay of $143,200 - $243,400
, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work…