Sr Software Engineering Manager

Veza(part of Service Now now) is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data.

Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications.

With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance.

Founded in 2020 , Veza is now part of the Service Now family, with the acquisition closing in March 2026.The combination brings together Veza's AI-native Access Graph with Service Now's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry.

About the Team

We are seeking a passionate, experienced Sr Software Engineering Manager to lead Veza's NHI and Agent Security team, which is redefining next-generation security  team is advancing Agent Identity Security as AI agents and copilots rapidly expand across enterprise systems. The team drives innovation, defines next-generation IGA for non-human identities and agents, and helps shape new industry standards as the AI agent ecosystem evolves.

Its work includes discovering agents, tracking their actions, and defining access management and runtime authorization capabilities to maintain a strong security posture.

This is a high-impact leadership role at the center of the engineering organization.

You will combine engineering leadership with deep technical partnership by leading skilled engineers and tech leads and setting the technical vision for NHI and Agent Security. You will work closely with product, integrations, and security engineering teams to expand Veza’s capabilities as the company scales within the Service Now ecosystem.

Technical Leadership

• Own the technical vision and roadmap for Veza's NHI and Agent Security team - the core team that drives visibility, and governance of NHI and Agent Identities.
• Drive architecture, design patterns, and engineering best practices for building enterprise systems.
• Partner with the Tech leads and Senior Engineers on high-impact technical decisions, conducting design and code reviews to ensure quality and adherence to engineering standards.
• Identify and champion new technologies, tools, and approaches, including AI/ML, to continuously advance the product development.
• Ensure the product is built and maintained with high performance, reliability, and observability, including logging, monitoring, and compliance requirements.
• Define and drive detailed engineering execution plans, timelines, and processes that keep the team shipping with quality and predictability.
• Shape our long-term agent identity security roadmap alongside the Product team and help define industry standards for discovering agents, auditing actions taken on agents, securing runtime authorization, and ensuring least privilege access management.

Cross-functional Collaboration

• Work closely with Product, Integrations, Platform, Graph and other product teams to achieve business objectives and build product that meets customer needs
• Partner with other Service Now teams to drive and unlock next-gen identity governance.

People Leadership

• Lead, mentor, and grow a team of backend software engineers and tech leads, building individual development plans and creating stretch opportunities.
• Own the full talent lifecycle for the team - hiring, onboarding, retention, and performance.

Experience

• 10+ years of experience in backend software engineering with a strong focus on distributed systems, or identity security, and 4+ years in an engineering leadership role - ideally spanning both startup and enterprise SaaS environments.
• Experience integrating AI/ML models into product workflows, or leveraging AI to enhance product experience, or system intelligence at scale -…