Senior Principal Software Engineer

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem‑solving, stronger relationships, and the kind of precision that drives great outcomes.

Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers.

As a AI Platform Engineer, you will be part of a team building tooling to help manage this infrastructure and improve overall efficiency and performance.

This includes automation, architecture design, monitoring, troubleshooting, security, and reliability. Most importantly, we leverage AI and devops ontology to empower our platform.

Our stack includes Kubernetes, Docker, GCP, AWS, Terraform, Kafka, Vault, Gitlab, Pub/sub, Bigtable, Memory store, Bigquery, Rabbit Mq, MongoDB, Python, and Go.

We don’t expect you to know all these, but we do expect you to learn the ones needed for this role.

• Adopter of AI-SDLC
• Contribute to the success of the Dev Ops organization
• Develop expertise in new technologies
• Work with developers, researchers, data scientists, and security experts
• Design, build, and operate reliable, secure Cloud infrastructure
• Ensure that applications are production‑ready, scalable, and reliable
• Develop tools and automation frameworks
• Automate robust deployment of robust services
• Orchestrate end‑to‑end monitoring and alerting
• Participate with Dev and Dev Ops teams in the on‑call rotation
• Lead root cause analysis of critical business and production issues
• Mentor and champion Dev Ops culture
• Participate in design reviews

• BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience
• Expertise in configuration management with a framework such as Kubernetes, Helm, Terraform, or Kustomize
• Expertise in managing distributed and autoscaled applications in Kubernetes clusters
• Experience in Production Engineering, Dev Ops, or Site Reliability
• Expertise in the public cloud (GCP, AWS, or OCI)
• Strong Linux administration, internals, and network troubleshooting
• Proficiency with programming languages like Python, Golang, or Rust to develop applications and tooling to manage advanced data systems and automate complex tasks
• Experience with CI/CD pipelines, Git Lab and Git Hub preferred
• Ability to diagnose and troubleshoot complex distributed systems handling high‑volume transactions
• Excellent written and verbal communication, able to collaborate and rally support
• Self‑disciplined, self‑managed, self‑motivated, and strong sense of ownership, urgency, and drive
• Passion for infrastructure and monitoring as code
• Ready to understand and dissect new technology stacks quickly

Our engineering team is at the core of our products – connected directly to the…