Associate Software Engineer

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention.

Our Service Now AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Position Location:

This is a Flexible (Hybrid) position.  Flexible positions require 2 days per week in a Service Now office location.  This role is available in either our Kirkland, WA or Santa Clara, CA office.

Please Note:

This position will include supporting our US Regulated Markets.“This position requires passing a Service Now background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening.  Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

Job Description What you get to do in this role:

Build the best cloud software for businesses using a market leading development cloud platform.

Collaborate daily with a team of like-minded developers using agile software development methodology.

Master new areas and take ownership of features that matter to our customers.

Design features with a core commitment to quality and an eye to how the products will evolve in future releases.

Work in a Scrum-based Agile development process that is light on documentation and meetings and heavy on design, coding and debugging.

Qualifications To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
0+ years of professional work experience in software development

Experience with debugging and testing software through a CI lifecycle

Experience with Java, OOP, and Design Patterns

Experience with relational databases such as MySQL, Postgres and Oracle

Experience with front-end technologies (HTML, JavaScript, CSS)
Some working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, Service Now instances, profilers, system administration/Unix tools)
For positions in this location, we offer a base pay of $108,800 - $157,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees…