Head of ML Engineering – AI Search & Retrieval
Listed on 2026-11-04
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Software Development
AI Engineer (Applied/Software), Machine Learning/ ML Engineer
Service Now in Santa Clara, CA is seeking a Senior Manager of Machine Learning Engineering to lead a team building the next generation of AI Search and Retrieval capabilities powering intelligent experiences across the Service Now platform.
You will guide engineers and ML practitioners responsible for scalable search, retrieval, ranking, and RAG systems that help users discover information and accomplish work more effectively, while collaborating with Product, Platform, UX, and Quality teams.
This role, Head of ML Engineering – AI Search & Retrieval at Servicenow, could be your next career step.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Santa Clara, CA, United States.
This opportunity is part of our work in IT & Technology.
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