Transportation Dispatch Coordinator

Schedule

Mon-Fri 9am-6pm

Santa Clara, CA

$32.84/Hourly (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management

• Work cross-functional with dispatch to resolve on-the-ground issues.
• Be a liaison between management, dispatch, and drivers.
• Support operations in problem solving.
• Help drivers locate and troubleshoot vehicles.
• Help drivers troubleshoot intermittent software issue.
• Check-in new vehicles and prepare for service.
• Check-out vehicles for retiring.
• Support operations team by maintaining employee and vehicle documentation.
• Distribute documentation to drivers and communicate information down the chain.
• Monitor driver performance KPIs and report findings.
• Communicate vehicle maintenance needs to Fleet.
• Co-ordinate vehicle movements and usage
• Maintain bus hardware and inventory.
• Assist operations and fleet management with monthly and quarterly audits.
• Provide training to drivers (as needed)
• Support the of company policy and procedures and work with operations to enforce yard policy and procedures.
• Support the General Manager as needed
• Additional duties and responsibilities may apply.

• Ability to multitask and pay extreme attention to detail.
• Self-motivated with the ability to prioritize and problem solve.
• Knowledge of Google Workspace and Microsoft Office Suite with intermediate to advanced excel skills.
• Outstanding interpersonal and communication skills
• Excellent customer service skills
• Able to lift 25+ pounds, climb stairs, and be on your feet for an extended period.
• Additional skills and physical demands may apply.

• Minimum of 1+ years of experience in Operations Supervision.

• Experience in public or private alternative transportation demand management (TDM)
• Commercial driver’s license Class B with passenger endorsement
• Knowledge of FMCSA, DOT, DPU policies and procedures

ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 91B, 91X, 91L, 94H, MM, EM, MK, 1341, 1169, 2A6X1, 3E0 X1