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Overnight Support Engineer – Federal & Global SLA Expert

Job in Santa Clarita, Los Angeles County, California, 91350, USA
Listing for: Elastic
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 113000 - 179000 USD Yearly USD 113000.00 179000.00 YEAR
Job Description & How to Apply Below

Elastic, the Search AI Company, is seeking a Support Engineer to deliver expert technical support to US Federal customers. You will handle issues within SLA, maintain customer relationships, and collaborate with developers across distributed teams.

Role requires overnight shifts in US time zones, with a training period during US-East daytime hours. Background checks may be required, including vetting for Public Trust.

Our organisation is growing, and we are hiring a Overnight Support Engineer – Federal & Global SLA Expert in Mountain View, CA, United States.

We have an opening for a Overnight Support Engineer – Federal & Global SLA Expert in Mountain View, CA, United States within IT & Technology, Engineering.

This role, Overnight Support Engineer – Federal & Global SLA Expert at Elastic, could be your next move.

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