Field Sales Manager- Water Heaters

Position Summary The Field Sales Manager – Water Heaters is a hands-on, field-based leadership role responsible for driving revenue performance, close rates, and sales execution across a team of Water Heater technicians who both install and sell.

This leader operates directly in the field—coaching, developing, and holding the team accountable to a consistent sales process, while ensuring an exceptional customer experience. This is not a desk role; success in this position is built through ride-alongs, real-time coaching, and active leadership in the field.

The Field Sales Manager plays a critical role in improving conversion rates, average ticket, and overall revenue, while reinforcing a high-performance, customer-focused culture.
** Compensation
** Base salary plus Performance Bonus Bonus is tied to team revenue performance and achievement of monthly budgeted targets

High earning potential for leaders who consistently drive results through their team

Key Responsibilities Field Leadership &

Coaching:

Spend the majority of time in the field with Water Heater technicians

Conduct ride-alongs to observe, coach, and develop selling skills

Provide real-time feedback on sales calls, presentations, and closing techniques

Reinforce consistent use of the company’s sales process and tools

Sales Performance & Revenue Growth:

Drive team performance to meet or exceed monthly revenue targets

Improve close rate, average ticket, and add-on sales

Ensure presentation of multiple options on every opportunity

Team Development & Accountability:

Lead and develop a team of technicians who sell and install

Hold team accountable to sales expectations and customer experience standards

Identify skill gaps and implement coaching plans

Sales Process & Operational Discipline:

Ensure all opportunities are documented in Service Titan Reinforce  use of sales tools and consistent in-home sales presentation

Customer

Experience:

Champion a customer-first mindset

Support technicians in resolving customer concerns

Drive strong customer satisfaction and reviews

Qualifications

Proven experience leading a field-based technicians and sellers

Experience in home services or in-home sales preferred

Experience managing or coaching field-based teams

Strong sales coaching ability

Results-driven and accountable

Excellent communication and leadership skills

Comfortable in a fast-paced, field-driven environment

What Success Looks Like Team meets or exceeds monthly revenue targets

Improved close rates, average ticket, and add-on sales

Strong adoption of sales process and tools

High team engagement and development

Positive customer feedback and reviews

This is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights  are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

You should be proficient in:

Leadership / People Management Outside Sales