Clinical Supervisor: Nursing

21st Century Home Health Services Pay Range

This range is provided by 21st Century Home Health Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

21st Century Home Health Services (21

HHS) treats every patient with the same empathy, compassion, and understanding we would show our own family. With more than 600 employees, we are the largest home health agency in San Francisco and the fastest-growing in the Bay Area. Today, we care for more than 4,000 patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, and Sacramento counties—and we are actively expanding into Marin and Sonoma counties.

Our clinicians are dedicated not only to the patients they serve, but also to one another. Hospital readmission rates at 21

HHS consistently remain under 10%, compared to an industry average of over 15%. 21

HHS is also recognized as a 2024 Top Workplace, fostering an environment of support, growth, and recognition through open communication and professional development opportunities.

Please note:
All opportunities at 21

HHS require being in the field visiting patients in their homes.

In this leadership role, reporting the Director of Nursing, you will be responsible for ensuring that patient care is coordinated and managed appropriately by a team of Registered Nurse (RN) Case Managers and LVNs. You will serve as the first point of escalation ensuring support is easily accessible in a timely fashion. You will participate in the identification, development, design, and implementation of nursing educational programs to support clinical excellence, determine success measures, and evaluate the effectiveness of these programs to promote ongoing staff development as well as patient and customer satisfaction.

You will also meet regularly with our customer to maintain relationships and provide updates such as readmission reports, offering insights to improve patient outcomes and reduce readmissions.

Hybrid Work Model:

• San Jose Office: Spend 2 days per week in the office for administrative and team management duties.
• Fieldwork: Spend 3 days per week (average 12+ per week) in the field conducting supervisory visits and offering direct support to RN Case Managers.

• In‑field oversight of clinicians who provide care and treatment to patients in their place of residence.
• Handle incoming calls timely, and follow up as necessary to ensure appropriate actions are taken to meet internal and external customer needs.
• Coordinate training and educational programs for nurses within the field to improve clinical outcomes and competencies.
• Assess staff learning needs and formulate specific plans and goals for the next evaluation period; perform administrative call duties; serve as a role model and resource for staff.
• Act as the first point of contact for field clinicians to assist with patient care escalations.
• Coordinate at least bi‑weekly case conferences with the clinical team to discuss patient progress and revise care plans.
• Review and evaluate each case, including services provided by clinicians, conferences, record review, discussions, and verification of impressions; instruct and guide clinicians to promote effective performance and quality home‑care delivery; be available during operating hours to assist clinicians as appropriate.
• Review patient’s clinical diagnosis, medications, procedures, and clinical course.
• Assist clinicians in establishing immediate and long‑term therapeutic goals, setting priorities, and developing a plan of care.

• Small coverage areas
• Low turnover / high morale
• Career growth opportunities
• Helpful software and communication tools
• Outstanding benefits for you and your family, including 401(k) with matching, generous PTO, medical, dental, life insurance, flexible spending accounts (FSA), pet insurance, and more!
• Competitive compensation

• Two years' management or supervisory experience within the past five (5)…