Customer Service Representative

Customer Service Representative (Contract to Hire)

Location: Santa Fe Springs, CA

Pay: $21.00–$23.00 per hour

The role includes quoting customers via phone, fax or email, processing and expediting orders, handling electronic invoices, taking inbound calls, providing quotes and wait times, making outbound calls to prospective clients and overall administrative assistance.

• Quote customers via phone, fax or email
• Process and expedite orders via fax or email
• Handle electronic invoices
• Take inbound calls from customers/clients
• Provide quotes and wait times for certain products
• Make outbound calls to prospective clients explaining offers and pricing
• Assist with overall administrative tasks

• 1–2 years of customer service representative experience (inbound & outbound calls) plus order processing
• Strong customer service and communication skills
• Proficiency with Microsoft Office
• Entry level

• Medical, dental and vision coverage
• Critical Illness, Accident and Hospital benefits
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (voluntary life & AD&D for the employee and dependents)
• Short‑term and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off / leave (PTO, vacation or sick leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.