Operations Manager

Location:

Onsite

Schedule:

Monday-Friday, standard business hours, with occasional Saturday work based on business needs

Reports To:

Director of Manufacturing
Compensation: $115,000 - $130,000 base salary + 10% annual bonus potential

We are seeking an experienced Operations Manager to lead production and packaging operations across multiple shifts within a regulated manufacturing environment. This role is responsible for ensuring safe, efficient, and compliant operations while meeting production schedules, quality standards, and business objectives.

The Operations Manager will oversee supervisors, team leads, and production personnel, driving operational performance, continuous improvement, employee development, and cross-functional collaboration. This individual will play a key role in optimizing productivity, improving equipment utilization, reducing waste, and supporting ongoing business growth.

• Lead daily production and packaging operations across multiple shifts.
• Ensure production schedules, output targets, quality requirements, and customer commitments are achieved.
• Monitor and analyze key performance indicators (KPIs), including productivity, labor utilization, equipment efficiency, downtime, waste, and schedule adherence.
• Coordinate staffing, resources, and workflow to maximize operational efficiency.
• Partner with Warehouse, Maintenance, Quality, Planning, Human Resources, and other departments to maintain seamless operations.
• Identify operational challenges and implement corrective actions to improve performance.
• Support new product introductions, process improvements, equipment upgrades, and capacity expansion initiatives.

• Provide leadership, coaching, and development for supervisors, team leads, and production staff.
• Establish clear expectations for safety, quality, productivity, and accountability.
• Conduct performance management activities, including coaching, feedback, and employee development.
• Promote employee engagement, retention, and a positive workplace culture.
• Support workforce planning, training, succession planning, and cross-functional development efforts.
• Partner with Human Resources on employee relations and policy administration.

• Lead Lean Manufacturing and operational excellence initiatives.
• Drive process improvements that increase efficiency, reduce waste, and improve throughput.
• Establish, track, and communicate departmental performance metrics.
• Collaborate with cross-functional teams to resolve recurring operational issues and implement sustainable solutions.
• Support continuous improvement projects that enhance quality, productivity, and scalability.

• Ensure compliance with GMP, OSHA, company policies, and applicable regulatory requirements.
• Promote a strong safety culture and proactive hazard identification.
• Investigate and address safety incidents, near misses, and corrective actions.
• Ensure employees receive appropriate training on equipment, processes, and safe work practices.
• Maintain adherence to quality and compliance standards throughout operations.

• Bilingual in Spanish and English.
• 5+ years of progressive leadership experience in a manufacturing environment.
• Experience managing multiple shifts within a regulated manufacturing operation.
• Experience in consumer packaged goods (CPG), pharmaceutical, dietary supplement, nutraceutical, or similar regulated manufacturing environments.
• Strong knowledge of Good Manufacturing Practices (GMP).
• Demonstrated success leading large teams through growth, change, and operational improvements.
• Experience with Lean Manufacturing, KPI management, and continuous improvement…