Quality Control Data Analyst

Under the direct supervision of the Quality Control Manager, analyzes and audits data and information that is being entered and/or changed in the Assessor’s Office databases to ensure an error-free environment. Provides feedback to Assessor’s Office personnel to correct any anomalies that could create problems. Maintains and revises agency policy and procedures.

• Adheres to NM State statutes and IAAO Industry best practices in all tasks.
• Ensuresallincomingcorrespondencesareloggedintoacomputerprogramsothat all issues can be compiled, calculated and thoroughly tracked.
• Assigns correspondence to the proper division requiring timely feedback to be posted to the log.
• Audits the computer system data and the supporting documents to determine whether a process is working or if a correction will eliminate the problem; ensures corrective actions have been addressed in a timely manner.
• Maintains records effectively.
• Maintains and revises agency policy and procedures.
• Collaborates with other departmental staff to assist with quality control measures.
• Retains historical information to identify obvious errors and anomalies.
• Prepares reports as needed for supervisors to use as a management tool to ensure efficiency in the assessment process.
• Assists with annual audit process as requested.
• Assists other staff within the office to ensure quality customer service. Attends meetings, seminars, workshops, and training as requested; assists the Quality Control Manager with projects, as needed.
• Must complete all training as designated or assigned.
• Performs other duties as directed or assigned.

• Knowledge of computers and electronic data processing and working knowledge of modern office practices and procedures.
• Skill in operating various word-processing, spreadsheets, database and other software programs in a Windows environment including Proval, Ascend, AS400, and Pictometry.
• Ability to work in a dynamic environment with changing priorities and critical deadlines; to independently plan, prioritize and organize work; to multi-task and work with minimal supervision.
• Ability to be extremely organized; to focus on detail; to ensure no mistakes in calculations by self and co-workers; and to handle confidential material in a trustworthy manner.
• Ability to present information clearly and concisely, both verbally and in writing; and to establish effective and tactful working relationships with associates and the public.
• Ability to analyze data and produce reports.

• Associate’s degree in Business Administration, Accounting, or related field.
• Two (2) years of experience in real estate, commercial property appraisal, real estate sales, real estate appraisals, or working with deed/title examinations.
• Education may substitute for experience on a year-for-year basis or High School Diploma or GED and four (4) years of experience.
• Must possess IAAO (International Association of Assessing Officers) courses 101 and 102, OR have completed two (2) of the following courses from the Appraisal Institute:
  • Basic Appraisal Institute (30 hours)
  • Basic Appraisal Procedures (30 hours)
  • National USPAP Course (15 hours)

• Any certifications or completed courses from the IAAO, Appraisal Institute or Pre-Licensing Real Estate Courses.