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Member Service Representative

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Guadalupe Credit Union Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Spanish Customer Service, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 21 USD Hourly USD 21.00 HOUR
Job Description & How to Apply Below

We're Hiring:
Member Service Representative

Location:

On-site in Santa Fe, NM

Schedule:

Varies, Mon–Fri, 8:00 AM–6:00 PM;
Sat, 8:30 AM–1:30 PM

Status:
Full-Time (40 hours/week)

Starting Pay: $21.00/hour

Guadalupe Credit Union is looking for a Member Service Representative to join our team! In this role, you'll support our members by processing accurate financial transactions and connecting them with the best financial tools and advice to help them thrive.

GCU offers a comprehensive benefits package to support your overall well-being.

Key Responsibilities
  • Provide friendly, professional service and build rapport with members.

  • Accurately process deposits, withdrawals, loan payments, and other transactions.

  • Handle cash in accordance with GCU standards and procedures.

  • Identify member needs and make product or service referrals to support financial empowerment.

  • Collaborate with your team and other departments to ensure member needs are met.

Preferred Experience
  • Cash handling

  • Customer service experience

  • Bilingual in Spanish and English is preferred

Physical Requirements

This position requires regular walking, talking, and hearing, and may involve long periods of standing or sitting. Occasional light lifting, bending, and reaching may be required.

Additional Info

After your application is reviewed, you may receive an email invitation to complete a short skills assessment. A computer is required to complete the assessment. If you don't have access to one, please contact us at  or  to schedule a time at one of our branches.

Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).

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